Affordable Tire & Brake Co.

711 SE Hawthorne Blvd, Portland, OR 97214, USA

Address:	711 SE Hawthorne Blvd, Portland, OR 97214, USA
Phone:	+1 503-235-1808
Site:	affordabletirepdx.com
Rating:	4.5
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–1PM Closed

Location

Photos 100

Reviews 7

Adrian Black

I was tired of crappy service at all the big chain tire shops. In the past, Ive had experiences with scratched rims, tires not properly balanced and generally bad customer service... Im pretty meticulous with my car and do all the maintenance myself but tires are one of those things you just cant do at home due to the specialized gear needed. It was time for new tires on my car so after looking at yelp for tire places near where I lived, I found these guys. I liked the sound of a locally owned business and it was one I passed every day on my way home from work. Things got off to a good start when I gave them a phone call. Really helpful and friendly on the phone. I liked the price I was quoted so we put in the order for the tires I wanted. I dropped my car off two days later at the time we had agreed upon and the staff was really friendly and they got started on my car right away. The shop was super clean and the waiting room had free Wifi -- bonus. I could see the tech working on my car from the waiting room and he was doing a great job. I watched him dismount my old tires and mount and balance the new tires, checking the air pressure on each tire after he mounted them. The final touch that really pleased me was how he put the wheels back on the car. He loosely mounted them all, then tightened them up with the air gun -- but then broke out the torque wrench and torqued the lug nuts properly. Thank you! All in all they were done in just 50 minutes -- which is 10 minutes under how long they said it would take. The final real test for me would be to drive the car on the freeway to make sure the new tires were properly balanced. Nothing bothers me more than a shimmy and I can say that if there was any I would be going straight back to have the tires rebalanced. When I got onto I5 I was so pleased that the car was buttery smooth. I honestly couldnt be happier and will definitely be going back in the future and really recommend them to all. One of the great things about living in Portland is you have shops like this.

michael brooks

alright... this place?! pretty great. i dont know a ton about cars mechanically so its always been hard to find a shop i can trust since they can sense my fear and almost empty wallet from miles away :P these guys are so friendly and open/honest about what they see needs done and crazy helpful and fast. i have literally rolled in with a flat at 5pm and they are MORE than happy to make sure youre taken care of regardless of how busy they may be! i have had 5 tire holes or problems in the past 2 years and thank goodness i know where to go every time now! i also took my last two trucks to them for all of my full service and tune up work no matter the make or model. the only reason they dont get a five star is because they are human. with my first pickup they couldnt figure out exactly what was wrong with it despite several attempts. in the end it was smarter for me to just get rid of the vehicle rather than poor money into it but i gave them another chance and they have always proved to not only try their hardest to fix anything they do it with a smile. sometimes they can be a little good ol boy abrasive but they get work done. thank you to them for taking care of me for so many years now!

Mac G

Mike made my appointment on Tuesday for Thursday. I dropped off my car to have the valve cover gaskets replaced, and oil that had leaked cleaned. Mike said that Thursday was a good day for them (not me), and if I brought it in at 8 AM it would be ready by 5. When no one called by 4 PM I called them. Scott told me my car fell through the cracks and no work was done. Scott made it clear that there were many other cars there that were a higher priority than mine. He stated my car needed an extensive leak inspection by “oil leak experts” using dye testing and quoting several hundred dollars to do this work. He did so without ever looking at my vehicle. If Scott or Mike would have bothered to listen to me they would have known another garage already did this testing and located the leaks at the valve cover gaskets. They were there only to lie, sell services not needed and show their incompetence at scheduling car repairs. I would strongly recommend staying away from this garage.

Ed Becerril

Great customer service. I normally dont trust mechanics, but Affordable is slowly earning mine. There was a delay in repair of my vehicle, and I was understandably upset. Rather than push back and get defensive, the owner spoke with me personally and took the inconvenience into account and made it right in the end by knocking a considerable chunk off the final bill. That speaks volumes to me and tells me that its not just about the money, but the experience for the customer. The repair and delay was explained in great detail, and they did everything they could to make it right. And they were successful at that because I will continue to give them my business. Like I said, trust is hard to come by - especially when it comes to mechanics. Affordable is earning mine.

Zachary Michael

Called and asked before if they could look at my car and drive it on the highway because that was when my car was having issues, they didnt blamed it on bad traffic. They replaced my battery and oil change and now my car is running worse then when i had it, died on me the next day (that wasnt the only issue with the car and i knew it). I didnt want to spend a ton of money to fix this car but they didnt seem like they ran much of a test on anything I said could of been the issue. They also promised to have my car outside overnight so I could pick it up after work and they locked it in the shop. No discount or nothing they just wanted to give me a ride to come get my car the next day not happy with the service at all. Very disappointed.

Gaura Allen

Heather and the entire Affordable Tire & Brake staff are amazing. I inquired about a fairly pricy set of tires, and Heather responded very quickly, with the price for the set, along with some solid recommendations at a lower price points. I wound up going with the Continental Pure Contacts that I asked about, and love them. They were very accommodating of my availability, and I never felt any pressure to purchase any unnecessary products or services. In fact, I beat them to the punch in asking about an alignment, they also offered a generous discount when including the alignment with my tire purchase. I will definitely be returning, and enthusiastically recommend them to any friends looking for a new set of tires, in any budget.

Neal Sacon

Weve been servicing our cars with Mike and Scott for almost 20 years - theyve seen everything from us from old VW microbuses to new trucks and lots of foreign and domestic SUVs and sedans in between. Tires, brakes, engine replacement, accessories installed - theres not much they cant do and if they cant they tell you so and give a great referral. If they make a mistake, they make good on it, no charge and no questions asked. And their prices are very competitive - Ive never been quoted less on tires elsewhere. Weve "fired" dozens of service vendors over the years, but those guys are keepers - as honest, hardworking and customer service oriented as they come. I rarely give anyone 5 stars, but theyve earned it.