Comcast Service Center

Address:	2801 E Market St, York, PA 17402, USA
Phone:	+1 800-266-2278
Site:	comcast.com
Rating:	1.9
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 12–5PM

Location

Photos 1

Reviews 14

Natasha Ross

Horrible service. Called yesterday about internet and t.v. being out, representative spoke horrible English. Tried resetting everything and didnt work. Said they would send out a tech today between 1 and 4 today. Received an email that evening that they were already charging my account $30.00 for an service installation (ummm....no one even came out). Installed the Xfinity app so I could tell when the tech would arrive so I could avoid leaving work early. I checked the app at 12:30 and it said the tech would arrive between 1 and 1:30. I went home, waited 15 minutes, checked the app and it stated someone wouldnt be here until 3:30/4:00. So I waited...at 4:00 no one showed. Called and they put in a ticket for the ETA. at 4:30 someone called from dispatch saying their technicians have been running late. They couldve stated that 4 hours before. They stated someone should be here around 5:00. It is now 5:30 and I have yet to hear from the tech. BEYOND IRRITATED. I lost half a day of work and my son missed karate due to their arrogance. Looking into switching providers!!!

Winston Wolfe

TERRIBLE CUSTOMER SERVICE! When it doesnt work, which seems to be once a month, you have a 15 minute menu of pre-recorded selections before you can get to a live person. Then, you get some idiot who keeps suggesting, "unplug the box and plug it back in". (Thanks genius, how many hours of training did it take for you to master that strategy?) I need to find a new way to get programming that doesnt involve Comcast. Find something else and dont overpay for this terrible service.

Daryl D

Absolutely terrible. They do not train their new employees well enough to do the job. The woman checking people in was new and she did not realize that she was bumping people who were waiting by putting new people into an appointment. I saw my name going down on the list continuously until we complained and they finally figured out what was going on. Pay and train your employees better and you might have more satisfied customers!

steve smolar

They shut off my service randomly for no reason by mistake multiple times. Had a moving date set when it came time to they shut it off never came and apparently it wasnt my account anymore

Laurel Beyer

Called last month for a better price. Oh yea almost $20. Less then what I was paying for 1 month. Then next bill was higher without my authorization. I told them Im not a happy customer.

Joyce Orth

Comcast sucks, cause i have been having trouble with my internet and it is slow if i could i would switch to Verizon Fios and the billing dept. sucks

Chris Randler

They rescheduled 3 times and once they came and installed the wireless modem broke within 24 hrs. Utterly horrible.

John Hilt

xfinity is a joke. nothing loads and if it does it takes forever. internet is constantly crashing and super laggy

Carolyn Carol

Despicable service..phone and internet is out more than on. I will never use their service again.

Anonymous User

Excellent service and timely too!

Bryce Baughman

Worst company ever.