Cox Solutions Store

12551 Jefferson Ave #235, Newport News, VA 23602, USA

Address:	12551 Jefferson Ave #235, Newport News, VA 23602, USA
Phone:	+1 757-243-2192
Site:	locations.cox.com
Rating:	2.7
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–5PM Closed

Location

Photos 18

Reviews 24

Walter Whitaker

I know how some people feel about can, but I believe that their customer service is starting to get a little better. I like how the service rep walks you out once youre done with your transaction. That little things goes a long way. Keep up the work, and the only youll need to work is your customer service over the phone.

IL DONG YANG

지역 인터넷/통신 서비스 회사로 상당히 빠른 케이블 인터넷 서비스를 제공한다.(최대 150Mbps) 단지 제공되는 케이블모뎀의 WI-FI성능은 좋지 않다.

Rita Miller

The company itself sucks! I pay for them monthly for Internet and Im unable to use the Internet more than Im actually able to. If I pay good money for Internet I should at least be able to use it! I hope this company gets shut down. They are a poor excuse for an Internet company.

m lamb

COX cable is the worst ISP that I have ever dealt with, this review is not so much about the location but the company. COX charges extra for the WIFI modem but when you get less than 2 mps down load speed they dont care. COX runs a monopoly on FT. Eustis AVOID COX if you can!

Julia Blevins

Friendly staff, but completely useless. It took them 3 days to figure out what was wrong with my account, when it was a problem that should have been immediately recognized when they checked my account. Dont even bother going in, youll wait all day for them to fix nothing.

Geoff Wilson

Can be a long wait especially if around noon on a weekday, but theyre at least courteous and will walk you out the door. I keep trying to edit the maps location too to NOT be listed as "in kirklands" but the change was published and yet still back to the wrong location

Jacob Oestreich

The workers were very friendly and helpful. The wait wasnt bad either. I went there to cancel my services because Cox is just terrible but this was honestly the most pleasant interaction Ive ever had with them.

Dean Wewetzer

Always get what I need. Opens at 1000 sharp. Always a line at the door. They will help you, but you may have to wait, so Take a Number, wait, and dont complain.

Jasmine Nix

Tried to cancel service and they will not pick up the phone. So Im being charged for days that Im not using everytime I cannot contact them. Highly irritating

Belot Popal

It depends on how many people are in line , if they are already with costumers, how could they help you out, no one is perfect, just take it easy.

Lonnie Wilfork

Why do they even have a telephone if they cant pick up? Customers shouldnt have to drive up there to speak wit a representative. Very poor service.

neal boyd

Cox is over priced and dont seem to care about their customers. This place is rather friendly tho. I finally left Cox for another provider

Sagar Hossain

Mr Robert was very professional, but Mr Glenn need to learn how to speak better to clients, it doesnt hurt to be professional thank you

Crysti Echols

My boyfriend was walking up to the door to pay our bill and they locked it. Looked right at him and locked the door.

Debra Hargis

Rafi Welsh was terrific. Very courteous, helpful and nice. Had to wait quite a while but well worth the wait.