Sackett Auto Repair
| Address: | 2206 Austin St, Houston, TX 77002, USA |
| Phone: | +1 713-522-2425 |
| Site: | sackettautorepair.com |
| Rating: | 4.3 |
| Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–1PM Closed |
Location
Photos 4
Reviews 11
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Stefan Axel Bouts
Sackett is awesome! I drive a 99 Jeep Cherokee. I was recently traveling very early in the morning through Houston, on my way home to Austin, when we were run off the road by a drunk driver. We clipped the median pretty hard. Lots of undercarriage damage, and the front left wheel close to shattered. I put on the spare and mapped out the closest shop with the best reviews, which happened to be Sackett Auto Repair. So, I limped the dying Jeep over. I met with Jerry, the owner of the shop, and Omar. Both very professional and friendly guys, they expedited an inspection of my Jeep to get info out to my insurance. Front drive shaft U-joint smashed, sway bars and control arms completely wrecked, exhaust manifold cracked in two places... Long story short, my Jeep was totaled, but I had it repaired nonetheless. The guys at Sackett did a great job, and the Jeep runs better than ever. Upon pickup, I even pointed out a noise I had long dealt with, wondering if Jerry could find it out. He found and fixed in minutes what my dad and I both had been stumped by for months. My only complaint is that I dont have an Austin location to go to! Must make sure all accidents occur in Houston from now on. :) Thanks Sackett!
JO
John Roy
My review comes with a story. Upon 2013 Christmas break I drove my Saab 9-3 to Houston while it was apparently leaking oil the whole ride in. It took about three starts to get it to Sackett Auto Repair (located on Austin St.) Jerry, called me to give me the bad news. I blew the engine!!! Not only did the guys keep an open line of communication and try to visit multiple salvage yards to find a great price for the replacement, they even DROVE MY CAR BACK TO AUSTIN AS A COURTESY and let me use an extra Shop vehicle to get home and back to work. Without their excellent customer service and wonderful caring attitudes this bad situation could of been a lot worse. A million Thank you to Jerry and Omar. You guys are awesome.
CH
Charlene Santiago
This man was selling a car so I went up there to look at the car and test drive it he walked off and said I dont have time to wait without explaining the car to me he dont have time to wait he said you have time when its someone elses money I would not ever recommend anyone buying anything from them because if you dont have time to explain the car if something gets broke you dont have time to fix it if i could put zero i would his name was eddie very nasty man and i dont see how this place is open
GR
Greg Hoffman
I had some minor repair work done recently on my wifes car. Brought it in at lunch time and the part was delivered and the car fixed before close. Also I was having an issue with the mirror on my car that Im sure a dealership would have gouged me for, but their mechanic took a quick look at it and fixed it right there on the spot. Didnt even charge me for it. These guys are very friendly and professional. Highly recommend!
EM
Emily Strittmatter
They did a great job repairing my car. We were traveling through Houston and experienced car trouble...not only were they courteous, they were very efficient and fixed our car the same day. They were extremely accomodating. We are so thankful for their hardwork and highly recommend them!!
A
Anonymous User
These are the only people who I let work on my cars, especially my 1990 and 1999 Cadillacs. They seem to know all the tricks to get them running right (and to pass inspection) for a price I can afford. Plus they get all the work done on time.
MA
Matthew Jasso
Had a bad day that ended with my belt blowing up on my car. On a Friday afternoon these guys took care of me and I was back on the road faster then I could imagine. Great people and great service.
TO
To Nowa
We had a really good experience at this garage. The manager was really kind and helped us the same day we delivered our problem. - fair price - good and fast service - good communication
ON
One Call Houston
Jerry is a great guy with integrity and is honest Omar and all the technians are top notch and I can count on them to never be stranded Thankx Guys
DE
Derick Jefferson
They do great work I highly recommend these guys
A
Anonymous User
very bad service
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