Autograff Motor Works

50 W 700 S, Salt Lake City, UT 84101, USA

Address:	50 W 700 S, Salt Lake City, UT 84101, USA
Phone:	+1 801-535-0060
Rating:	4.8
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed

Location

Photos 15

Reviews 9

Marc Skiles

Can I rate this place 7 stars? If your looking for a mechanic look no further. I had an experience with this auto shop and I will never go anywhere else in salt lake because of it. The story for your reading pleasure: I took my car in to fix an oil leak. They told me where the oil leak was coming from as well as several other issues that my car had and how much the repairs would cost. Pretty standard. They were not pushy at all and were very straight forward with which repairs where most urgent or necessary. The prices were reasonable and even low when I looked online. Heres the interesting part so bear with me. They replaced my water pump and my timing belt and refilled the coolant in my car. Somehow they forgot to put the cap back onto my radiator. An honest mistake and I get the idea from the shop and other reviews that this does not happen very often at all. My car sprayed coolant all over under the hood and my car overheated. I went into the shop expecting them to be evasive. Without any question they payed for my car to be towed to the shop. They cleaned the coolant off and refilled it for free as they should. He tested the engine several times and cleaned up some of the parts that got coolant in them. He took care of all the damage done to my car. Not only that, but he fixed a spark plug that was misfiring that had nothing to do with the coolant leak and replaced the ignition system, all for free. He also ordered a new crank for my window. He was very apologetic. Not only did the mechanic take responsibility for the mistake, but he went above and beyond what he had to to make it up to me. My car now runs better than it did before it overheated. It is very hard to find a mechanic you can trust, and this autoshop takes the cake and then some. They were honest, straight forward, had great customer service, and did good work on my car. I could tell they really cared about me and went above and beyond to make sure they gave me quality service. GO TO AUTOGRAFF! DON"T GO ANYWHERE ELSE :)

A. Cantrell

Autograff is awesome! We have taken our cars here for years. My parents and siblings take their cars here as well. Milt is very honest. He earned our trust a long time ago. Its so nice to feel I can trust my mechanic. He worked on my sisters car and couldnt get it to recreate the problem, and wouldnt charge her for all the hours he put into it. Same experience here. I recently took our van in to see if it was worth fixing. He checked the entire vehicle over and gave us an estimate and let us know what we would be looking at short term to get it re-licensed, as well as down the road costs over the next year. We decided not to fix it. Milt didnt charge us anything. Ill second what the other reviewer said about feeling respected even if youre a woman and even if you dont know anything about cars. I would feel comfortable sending anyone to Autograff. Theyre the best.

Christian EM

Ive been going to Autograff for many years from a referral of a friend. They have always taken great care of me. Recently I had a front wheel bearing go out on my car the day before I was to be leaving town. They got me in at the last second and took care of me. Subsequently, the Anti-lock breaking system started engaging at low speed on dry pavement. I called Autograff a couple months later as it became progressively worse. They took exceptional care of me in that they didnt charge for an adjustment to the ABS when the local Toyota dealership was going to charge me $290!! They did this just in case their bearing work affected the adjustment. Thanks Milton and Autograff Motor Works!!

Marti Grace Ashby

Excellent service. My AC just up and quit, so I had a recommendation to call Autograff. I called on Tuesday, got an appt for Thursday and put on call list just in case of a cancellation. Then I received a call this afternoon at 1:00 (Wednesday) and had my car back by 7:20 that very evening with my AC working perfectly. And the bill was so, so reasonable. As a woman, I have often been treated condescendingly couched in an attitude of concern only to have my bill be sky-rocket high. I know nothing about cars, so I really couldnt object. From the moment I walked into Autograff, I felt respected. It was a nice feeling. I recommend Milt and his crew with the highest confidence.

Bud Tymczyszyn

If you are searching for a solid group of mechanics that you can really trust, look no further. The first time I went into Autograff, Milton literally drew me pictures of exactly what was going wrong with my engine and how it should be fixed. They are the most professional and reliable shop Ive ever been to. They always explain the situation in terms I feel most people can understand, give accurate estimates, and call with updates. I feel like I usually get calls with options that could save me money as well. Im really glad to have a shop that I can trust. Thanks Autograff!

Tijs van Limburg

The service here is exceptional. Ive been looking for a great mechanic since my old one moved, and found where Ill be going from now on. They got a lot of work done in just a few days. The price came in lower than what I expected it to be. Milton and his team went above and beyond and didnt charge for a part of the alignment that wasnt necessary (I would have never known), even fixed my broken ignition key, and told me I could meet up at the shop on Saturday to pick up the truck when it was done. Needless to say theyre my #1 go to mechanic shop now.

Anonymous User

A good friend told me about Autograff years ago. I have been a huge fan ever since. They have always gone the extra mile and taken great care of my car. I have even stopped in for advice and have been given great advice and treated with respect. I have not known a lot about cars in my life, but I can now say Im learning. They take the time to explain things to me in a straight forward style without talking down to me. I used to feel nervous when dealing with car issues... now I feel comfortable and more educated every time I go to Autograff.

Julie B. Osterkamp

Milton and the folks at Autograff are EXCELLENT. They explain everything in a manner you can understand and seem really knowledgeable. We have been here three times now, and one of them turned out to be for a service we really didnt need (and didnt need to pay for) and Milton explained all the ins and outs to me and why it might be a decent option to hold off on the service and sent me on my way without charging me a dime. I am so glad to have found a mechanic in Salt Lake that is trustworthy, knowledgeable and reasonable.

Luke Coates

Weve only gone here twice but weve already decided this is the only place well take our cars. They do a really good job of explaining exactly what needs to be repaired, why they need to make the repairs, and why it will cost what it costs. This time when we decided to junk our car rather than get the repairs (its an old car and it was just its time) they didnt even charge us for the time they spent diagnosing our problem. We came away with the feeling that they are very honest. I would recommend them to anyone.