Address: | 420 S 500 E, Salt Lake City, UT 84102, USA |
Phone: | +1 801-355-8473 |
Site: | saltlakeautomotiverepair.com |
Rating: | 4.6 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 8AM–5PM Closed |
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Randy Oveson
We have sent a commercial van to be serviced here regularly. A month ago we complained to them about how sluggish the acceleration had become. They serviced the vehicle and returned it. Well a few weeks later the turbo exploded! When we towed it back to them they said that there was "no way" that they could know that would happen even though it was clear just a few weeks before that it was having issues. Also there was no oil in the vehicle and they claimed that the vehicle "dumped" the oil when the turbo came apart. Well we bit our tongues and paid to have a new turbo brought in and installed. Well, it didnt even make it out of the shop! When the turbo came apart it threw pieces throughout the engine and when they put the new turbo on they never checked the engine! Now they are telling us that we are responsible for a new engine! They dont take any responsibility whatsoever. Avoid this place like the plague. Terrible ownership. Terrible management. Terrible service.
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Anonymous User
I have been using Utah Valley Tire for more than 10 years. Dan usually helps me and always gets me back on the road in a timely manner. Recently, I received a quote from the local Honda dealer for repairs (brakes, rotors, transmission flush, etc) to my 2006 Honda Civic. Dan explained to me all the costs up front and beat the estimate from the dealer by more than $300 with original parts. They never pressure you to get something you dont need, just explain what the options are and then take care of you! I can highly recommend Utah Valley Tire if you need trustworthy auto service.
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Kristi Brennan
They did the job, but through in extra costs. If Im paying for parts and labor, why charge an additional "miscellaneous shop supplies", and why not mention it when I specifically ask for pricing on everything? There are supplies that go along with running a business, and they should not be forced onto the customer. Overall the job got done, but I will never use them again. The quotes I was given would have had me pay $160... instead I paid $200.
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Anonymous User
An honest mechanic! I took my car to Mark Miller Toyota to fix a check engine light, they reconnected a wire an charged me $58 then gave me a list of other "necessary repairs" for $1700+ My uncle recommended Utah Valley Tire so I brought my car to them for a second opinion. They took a look, said there wasnt anything to be fixed, and didnt charge me for the visit. I will be bringing my car here from now on! Thank you!!
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Rod Hjelm
I borrowed my car out to a cousin of mine in trouble and the next day they shredded a tire. Thankfully Utah Valley Tire was across the street. With a few phone calls they were back on their way pretty quick. They recommended I only needed to replace the one tire and Im very happy with these guys. Im from Spanish Fork and if I need tires in Salt Lake again Ill look for these guys.
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Anonymous User
My family and I have been going to Utah Vally Tire for years. We appreciate the great service, and friendly personnel. Dan always explains all repairs up-front and gives great recommendations. He shows competitor pricing, including dealer pricing and beats it every time. We have never had any issues, only recommendations on what to do to keep our cars performing their best.
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Anonymous User
They treat me well and are honest with me. Any tire place that is honest about replacing *one* tire is good in my book. Other tire places will go on about how you cant just replace one tire. Its not like I even pushed them on it. They told me that I only needed the one up front, and the car has had no alignment problems at all. Theyre great for maintenance too.
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Steve Hansen
I have been taking all of my cars to Dan and his team for the past 5-years. They are honest, fast, friendly and above all really care about making sure I get what I need and not more. They have actually talked me out of some things I thought were needed and would have been a waste of money. Too bad all businesses dont operate like this.
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Anonymous User
I urge any woman to not to go here. They are rip offs, and try to sell you things like air filters and transmissions flushes that you dont need! The guy tried to convince me that if i didnt get the transmission fluid flushed in my 2005 corolla my transmission would go. Also, my car reeked of smoke afterwards. DO NOT GO HERE!!!!
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Karon Duckworth
We had a low tire that we couldnt change because we had a stripped lugg nut so we came across the street from smiths to your shop you guys were fast at getting it off and helping us get back on the road to getting the kids fron school thank you very much we will recommend you to others. The Duckworths
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Clint Tustison
Great experience. I had rebuilt a front drive shaft joint and just needed it installed as I couldnt do it myself. They were more than happy to do the labor and install the piece I had reassembled. Would go there again in a heartbeat.
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Anonymous User
Fast, and honest service: I thought that I had a hole in my exhaust system, but they said that it was just a broken gasket. They could have said I needed so much more repairwork by how loudly the car sounded.
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Richard Andelin
Dont let the downtown location or building scare you away. Friendly staff and honest work. They couldve offered more work but provided the right fix for the problem I had.
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Nels Ballard
My family and I have been using Utah Valley Tire for years. They are always totally honest about what our cars need and what they can do without. You can trust these guys!
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Michael Daugherty
Great service all around and very fast! Very friendly and knowledgeable staff! Ive been to many tire shops and these guys are by far the best deal.
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Travis Monk
Great service, they are super helpful! Would recommend to everyone
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Kunal Kshirsagar
Worked with us in a timely, efficient and polite manner
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Connor Mills
Have always had a positive experience here
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Jeremy Smith
Great service, fast work, fair pricing.
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venom soper
Went in for a tire repair. Left happy