Address: | 1430 2nd St, Richlands, VA 24641, USA |
Phone: | +1 866-701-3588 |
Site: | spectrum.com |
Rating: | 3.2 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 9AM–12PM Closed |
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Kimberly Moore
The company keeps taking payments off my cousins credit card when they were told from the start the credit card was to be used only one time for a one time payment.. The company will not reimburse my cousin in a timely fashion..It has been 2 weeks since we first asked for reimbursement to my cousins credit card and nothing yet..Spent half a day in office to speak to a supervisor and told to wait.well guess what no supervisor showed for me to speak with.. Also I have to drive one hour to get to the home office because the company also refuses to settle this matter via a phone call!!
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Shannon oxendine
Always change my bill every month my bill has been 200 or more every month for the last four years I am disconnecting this service and going to direct tv they just charge you what they want too and then wonder why they have no clients its just be we live in such a small area and they are the only cable company around I work 40 hours a week and have other bills to pay and a child so I cant afford these kinda prices
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Charles Ridlehuber
My experience was the exact opposite as advertised. I took the day off to pick up the equipment and hook up my TV and internet. Everything was working until Spectrum came out to connect the service. Now I dont have TV or internet and customer service told me it would be several days before they could get a technician out. Terrible experience!
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Crystal Lyons
Well as far as getting it hooked up he came early which was great and he took out the mess of wires that someone else did he did awesome job hooking it up....thx
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Christopher Horn
Always helpful and friendly, and offers the best cable and high speed Internet service in our area.
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katt gillespie
internet was scheduled at 1 to 2 pm on friday and never showed
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Chris Dale
Good prices horrible customer service
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Sharon Horton
Prices are always getting jacked up
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John Griffith
Arrived on time and very helpful
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Michael
There the best ISP ever!
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Dank Asbury
Good tv
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Brennan Lamie
Best