Address: | 2020 Mannheim Rd, Des Plaines, IL 60018, USA |
Phone: | +1 847-403-3686 |
Site: | safeguardit.com |
Rating: | 4.8 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 8:30AM–5:30PM 10AM–5PM |
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John Doe
Experience with the company for an year was horrible. The stole money from my wife & I by charging misc. rates. The company has more than one person working at this facility that has no idea how to run a store. The DM or GM is an ass hole and has no respect for others nor his employees. The employees talk down upon their own manager and loves to throw them under the bus when it comes to " who dropped the ball " during particular incidents. They than had the nerve after they told me once I pay balance off In full11 they sent me a bill for $23 dollars, again after I talk to manager and staff and was told my balance is ZERO. Overall this place doesnt need to be running business, and extra space storage next door is the way to go if you want to conduct business the professional way. FYI... this location some how has people living inside their own storage. When this facility is supposed to be monitored with camera, and police official securing the area. (FALSE) I find it funny when posting this I would need to select an star Vs. in my eyes this company doesnt deserve to be open in life. 1/2 STAR if I had the choice
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Rory McCluskey Jr
The service stands out at this location. Lauren and the rest of the staff were always friendly and courteous each and every time we made a trip to the facility. Any time we needed assistance with anything they were always ready, willing and able to help out, and made sure our experience went as smoothly as possible. Would definitely recommend.
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Jolanta Sajdak
I visited a couple other storage unit facilities in the area before deciding on Safeguard. I liked this one because its indoor & climate controlled, very clean. Pricing was a little high but I thought it was worth it for my storage needs. Excellent customer service. The manager (Robert) was very nice and helpful. I would definitely recommend.
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Jennifer Allam
Me & my family had to put our things in storage for a few months. Im glad we went to safeguard self storage. It was clean, very good security, & easy for me to get access to my unit. I especially liked how they only charged us for daily in the end. Plus, the workers at the facility on mannheim, lauren, was very nice.
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Robert Schmid
We used Safeguard when we were moving from one house to another. There was a delay in taking possession of our new house, so Safeguard arranged for us to use a second unit to store additional furniture, The storage facility is spotless, and the staff extremely pleasant and helpful. I highly recommend this company.
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Patricia Du Charme
We receive and send many pallets of event materials through the year at the Des Plaines Safeguard facility. Lauren, Achille, and Brian do a remarkable job of managing the loading dock traffic and accommodating our ever-changing needs, with a professional attitude and a can-do spirit. They do not disappoint.
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Brittany Hertenstein
The employees (Lauren) are wonderful! They are super friendly and very helpful! The facility is always very clean and you always feel comfortable and safe walking in there. I would recommend this facility to anyone. Prices are great as well.
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Russell Wartalski
Ive used this storage facility two different times now and have had nothing but great experiences. The prices are competitive and the service is excellent. If you need a storage facility near the OHare area, I highly recommend this place.
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Marisa Haire
I visited a couple other storage unit facilities in the area before deciding on Safeguard. I liked this one because its indoor & climate controlled, very clean, was cheaper than nearby competitors, and had excellent customer service.
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Edward Eddinger
Very nice storage facility. Very modern, such as electronic entry and security cameras. Very easy to get in and out quickly. Super friendly staff. Pricing was a little high but I thought it was worth it for my storage needs.
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Eric harris
Very helpful staff went above and beyond to make sure my transition in my unit was painless. Overall excellent experience! Highly recommend Safeguard Storage in Des Planes for all your storage needs.
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Ian Hmm
Lauren is one of the best people you would ever meet! She takes care of business and the property like no other. No matter what is going on she handles it quickly and very professionally.
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Johnnie Benavidez
Love the staff person Lauren Wright she is awesome. She is very professional & friendly. Her great customer service skills & the clean environment makes this facility a 5- Star!!!
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Reena Phillippose
I dealt with Lauren who is awesome. I would recommend anyone who needs storage to go there and ask for Lauren. She is very accommodating and a pleasure to work with.
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Joel Hendley
Maxine was fantastic! She even stayed late to help us. Rental process was a breeze and the pricing was good. We definitely recommend Safeguard!
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Linda lee Martorano
So far so good clean,easy access.good deals Lauren was so sweet and ery helpful! Would recommend this place to everyone!
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Yashvi Vira
Good storage deals and helpful and reliable staff. Lauren from the DES PLAINES facility helped me with all my problems.
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Natalia Gill
Facility is clean, staff is very friendly, always willing to help. Convenient location. Love this place!
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susan Bukis
Management was very courteous and helpful. I have nothing but praise in how they handle new clients.
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Evan Dent
Achille helped me through the process of setting up a unit and explaining everything thoroughly.
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Trevor Hale
Very friendly staff clean, nice, well secured facility with great parking.
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Jovan Marconi
The Des Plaines Safeguard is great. Lauren is very helpful as well!
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Libby Jasmer
Manager, Bryan Whitehead , was awesome to work with.
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Melissa Campbell
Very clean facility, friendly staff, great price!
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paige folger
terrible