Northwest Automotive Inc.
| Address: | 1924 192nd St SE, Bothell, WA 98012, USA |
| Phone: | +1 425-483-8499 |
| Site: | cardocs.com |
| Rating: | 4.3 |
| Working: | 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM Closed Closed |
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Reviews 6
CH
Charlie Ranlett
Ive never had a mechanic repair anything on any of my cars until I had a spark plug blow out of the threads on my wifes car, which she uses for work. Im a DIY guy, but knew better than to try this kind of repair for the first time. I called other shops first after the breakdown, but Im glad Doug ended up being the guy who could turn around my car in the time I needed. Doug got my car fixed at the price I expected and by the time I needed it. Labor and parts were reasonable - a $70 ignition coil (which the plug took out when it ejected) and 1.5 hours labor to repair the damage with a proper insert, not a helicoil nor just "tapping it out" as other shops had quoted offhand over the phone (Doug would not offer a set solution until he took a look at how bad the damage was, which I appreciated). He recommended some reasonable additional service without pushing it when he called me with a quote after he was able to look at my car (replacing the other 5 spark plugs properly to prevent the same problem from happening and replacing leaky valve cover gaskets, which Id just been ignoring). I needed to get the car back on the road ASAP for my wifes job and there was no hassle in settling on the minimum repair, which is what he offered initially. When I went to pick up the car, Len, the other tech at the shop, offered some advice when I asked on how to safely remove the other plugs if they felt corroded in the heads if I went to do the job myself. I am living a bit on the cheap but I may just shell out the bucks to have Doug to the plug job when Im able, Im very pleased with how his shop handled my problem and will recommend him to anyone else I know.
BK
BK Yowsers
Service quality is good but very expensive. I should have went with my feelings, example Honda ATF, this shop charge me more per Qt than the Acura dealer --- $160 just for fluids. All the reviews seem good but I walk away with a feeling of being taken and I am right. Here is my problem with this, these alternative shops are to help owners, and to help owners from the inflated cost of dealers, but when the dealer is less money, I question why I use this place.
SA
Safeguard Industries
Exceptional service! Extremely integritable! Have been conducting service with NW for years! We have yet to find a more friendly and affordable service! Unlike many of the other repair centers in the area, NW is absolutely amazing in that they are reasonably priced and conduct repairs in both an efficiently and integritable manner. They privide us with a ride to and from our home or office for free, as well. Doesnt get much better than NW! Highly recommended!
A
Anonymous User
Doug was very knowledgeable about the issue my VW Jetta was having and how to fix it. Their prices were fair and I didnt feel overcharged for the amount of work they did. Doug went over all the work they did in detail and was able to answer all of my questions. Good, honest auto shop that you can trust. They warranty their work for 1 year and that is nationwide.
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Anonymous User
I just had a vehicle inspected here before a purchase. The owners are new and these ones are excellent. He took his time and did a very meticulous job. He was very honest and didnt try to push repairs to make money. If youre in search for a good honest mechanic, definitely give Doug a shot, you wont be disappointed. I wasnt!
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Anonymous User
Weve been having problems getting help from the dealer, but these guys didnt talk down to us, listened to what was happening, and diagnosed the problem. Id highly recommend them.
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