Address: | 156 E Geneva Square, Lake Geneva, WI 53147, USA |
Phone: | +1 844-757-2833 |
Site: | spectrum.com |
Rating: | 2.2 |
Working: | 9AM–1PM 9AM–1PM 9AM–1PM 9AM–1PM 9AM–1PM Closed Closed |
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Jamie Terborg
If you have been a customer for more than 10 to 17 years and cant get a discount on your bill you have a problem.. Spectrum does not give any kind of Rewards to Value customers. You have to be a new customer to get a great promotion and that really sucks.. suggest switch to a different family member in your household to get their special discount of 2999 a month. Spectrum of what a joke. I highly recommend you do not get Spectrum TV..
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Joshua Sprague
Besides the fact that this company is ripping off customers nationwide, this local office is not properly staffed. Each time I have been here the staff acts like it is a burden to help out customers. Dragging their feet everywhere, no smiles, and no courtesy. I absolutely hate having to go here.
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Sarah Sherwood
This place sucks! The staff is rude and acts like customers are a pain. This location is obviously under staffed! Had to wait in line for an hour to just drop off a modem. Unreal! Save yourself and go somewhere else. Seriously terrible experience.
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KRYS PETERSON
I was very surprised at my experience today after the last time I was here. The young lady, Latasha?? was friendly, efficient and very helpful. Wont dread having to come here next time.
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Michelle Angelique
Ugh hate Time Warner. The office reflects the company. It takes forever for to get mediocre service. The staff was nice but has since changed and its no longer bearable.
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Snapgirl 4
Customer service rude. Called to get quote, I live in Pell Lake with Genoa city address, lake Geneva is 10 minutes away and they cant provide service!?!?!?
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Anna Crawford
The hours are horrible. The store should stay open later. I havent been able to go in to pay my bill. I work 9-6.... 5 days a week.
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Charles Cox
Terrible service, I hate the phone recording crap. Its time to change providers. Im done trying to deal with TWC.
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Ulises Navarro
Muy buena la atención al cliente
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Paula Soderman
Worst service all around hate the phone people you have to deal with!!!!!!!!!!!
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John _
inept and horrific. But where else can you go? Play monopoly anyone?
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Luke Quernemoen
Nice service, easy for returning and exchanging equipment
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Katie H
Great